Terms of Service

Ivorypay lets you send and receive value cross-border in a supported stablecoin (e.g., USDT) (the “Transfer Amount”). You, as the Sender, initiate a Transfer on the Platform to a designated Receiver within the Platform. The Receiver then liquidates the Transfer Amount into local currency via the Platform’s exchange functionality.

1. Both Sender and Receiver must each hold an Eligible Account, meaning they have:
   • Registered a Platform account in their legal name, email, and phone;
   • Completed identity verification and sanctions screening; and
   • Met any criteria set forth in the Ivorypay User Agreement.
2. Accounts are assigned to tiers with corresponding transaction limits. You may request a tier upgrade to raise your limits, subject to additional verification.
3. You are fully responsible for the confidentiality and use of your login credentials. Any unauthorized or fraudulent use of your credentials is your risk, and Ivorypay bears no liability for losses resulting from compromised credentials.

1. You may use Ivorypay only if you hold an Eligible Account and comply with all laws and this Agreement.
2. Transaction volumes are capped by your daily limit. Both Sender and Receiver may upgrade tiers to increase limits.
3. If the Receiver lacks an Ivorypay account at the time of Transfer, the Sender can send an Invite Link. The Receiver has seven (7) days to register and verify; failing which, the Transfer is canceled and funds returned to the Sender—no interest accrues.
4. The Invite Link is strictly transactional and not promotional. The Sender indemnifies Ivorypay against any claims arising from the Invite Link.

1. Ivorypay may, without notice or liability, refuse, suspend, reverse, or cancel any Transfer or deactivate accounts at our sole discretion, including if we believe the Transfer involves:
   1. 1.1 Illegal or improper purposes;
   2. 1.2 Incomplete or false information;
   3. 1.3 Security tampering or unauthorized access;
   4. 1.4 The Receiver is on our Banned List.
2. By submitting any Transfer, you represent that all information is true and agree to update it promptly if it changes.
3. All communications from Ivorypay to you are deemed delivered when sent to your registered email or phone.

1. To send a Transfer, the Sender must:
   1. 1.1 Fund their fiat wallet via a supported Funding Method;
   2. 1.2 Tap “Send” and enter Receiver details;
   3. 1.3 Specify the amount, which the Platform converts to USDT (Transfer Amount) on send, then auto-converts to the Receiver’s local currency upon delivery;
   4. 1.4 If needed, issue an Invite Link for the Receiver to register.
2. Ivorypay may impose Transfer limits, disclosed at initiation.
3. Fees & Taxes: Any Transfer Fee, Transfer Tax, and Other Fees appear in the payment disclosure and on your receipt. Your bank or card issuer may levy additional fees not shown in our disclosures.
4. Ivorypay may refuse or hold a Transfer if required by law, regulatory duty, or suspected fraud. In certain cases, we cannot disclose our specific reasons.
5. By initiating, you authorize Ivorypay to debit all applicable fees from your account.
6. Transfers require sufficient wallet balance; insufficient funds may cause cancellation.

1. The Transfer Amount will be credited to the Receiver’s wallet on the Platform in USDT.
2. The Receiver may either:
   • Liquidate immediately into local currency; or
   • Use the Transfer Amount for other Platform transactions, subject to daily limits and verification status.
3. Available Withdrawal Methods vary by jurisdiction and are shown at the time of withdrawal.
4. Once credited, Ivorypay’s obligation ends—any subsequent use of funds is at the Receiver’s discretion.

In addition to fees, an Exchange Rate applies when converting between fiat and stablecoin (and vice versa). You accept Ivorypay’s published Exchange Rate as the sole rate for any conversion.

1. Once sent, Transfers cannot be canceled or reversed by you. Ivorypay may, at its discretion, decline cancellation requests without liability.
2. Transfers will fail—and be canceled—if your wallet lacks sufficient funds at execution time.
3. Ivorypay also cancels Transfers to any Banned User or restricted account.

To the fullest extent permitted by law, you agree to indemnify and hold Ivorypay, its officers, employees, affiliates, and agents harmless from any losses, liabilities, claims, or expenses (including reasonable attorneys’ fees) arising from your use of the Service or breach of this Agreement.

1. Remedy Cap: If Ivorypay breaches, your sole remedy is a refund of the Transfer Amount. We are not liable for incidental, indirect, or consequential damages.
2. No Liability: We are not liable for delays or failures due to force majeure, system malfunctions, your failure to follow instructions, insufficient funds, or the Receiver’s failure to verify.
3. “As-Is” Warranty: The Service is provided “as is” and “as available.” All implied warranties—merchantability, fitness for purpose, non-infringement—are disclaimed to the maximum extent allowed by law.

See Section 5 of the Ivorypay User Agreement. Disputes follow the same arbitration and governing-law provisions.

1. Entire Agreement: This Agreement, the User Agreement, Privacy Policy, and Additional Terms comprise the full understanding.
2. Headings: For reference only; do not affect interpretation.
3. Assignment: You may not assign; Ivorypay may freely assign or delegate.
4. No Waiver: No waiver is effective unless in writing by Ivorypay.
5. External Links: We are not responsible for third-party sites linked from our Platform.
6. Severability: Invalid provisions are severed; the remainder stays effective.
7. Changes: We may update these Terms at any time by posting a new “Updated” date. Continued use constitutes acceptance.
8. Local Regulations: If you transact under South African law, you warrant compliance with SARB exchange-control rules and allowances.

If you have any questions, please contact support@ivorypay.io.